Terms of Service

Last Updated: October 9, 2026

FanFlowy is owned and operated by D&D Company, doing business as Make Our Music ("Company", "we", "us"). These Terms apply to fanflowy.com, app.fanflowy.com, every artist page, form and funnel hosted on FanFlowy, and all email and text messages sent through FanFlowy (together, the "Services").

1. Acceptance of Terms
When you use the Services, you agree to these Terms and to our Privacy Policy at fanflowy.com/privacy-policy. If you do not agree, do not use the Services. We can change these Terms at any time. Changes start when we post them. If you continue to use the Services, you accept the changes.

2. Who These Terms Apply To

  • Artists are the musicians, bands and their teams who hold a FanFlowy account.

  • Fans are the people who sign up to get updates from an artist through a FanFlowy form, page or ad lead form.

3. Artist Accounts
You must give accurate account information. You are responsible for all activity in your account and for the people you give access to. You must be at least 18 years old, or have a parent or guardian who accepts these Terms for you.

4. Artist Email and Text Rules

FanFlowy is for messages to fans who asked to hear from you. As an artist, you agree to these rules:

  1. Send email and text messages only to people who gave you permission. Permission comes from a signup form, an ad lead form, a purchase, or a direct request from the fan.

  2. Do not upload, import or send to purchased, rented, scraped or shared lists.

  3. Every marketing email must contain a working unsubscribe link and a valid physical mailing address. FanFlowy adds these. Do not remove or hide them.

  4. Do not send messages that are false, misleading, deceptive or harassing. Your "From" name and subject line must be accurate.

  5. Honor every unsubscribe and STOP request. FanFlowy does this automatically. Do not re-add a person who opted out.

  6. Follow all laws that apply to you, including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and carrier rules for text messages.

  7. Do not send content that is illegal, hateful, sexually explicit, or that infringes the rights of others.

To protect delivery for all artists, FanFlowy can tag, pause or remove contacts who do not open or click for 90 days. We can also limit, pause or suspend sending from any account that has high bounce, complaint or unsubscribe rates, or that breaks these rules. We can do this without notice.

5. Fan Signups and Messages

When you sign up on an artist's FanFlowy form or ad, you agree to receive email and, if you give your phone number and agree, text messages from that artist. Messages can include new music, videos, show dates, merchandise, fan packs and other news and offers from the artist.

  • Email: You can unsubscribe at any time with the link at the bottom of every email.

  • Text: Reply STOP to stop. Reply HELP for help. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

6. Use of Fan Data by FanFlowy

Artists own the relationship with their fans. Artists also give the Company a non-exclusive, perpetual right to use fan contact and engagement data collected through the Services, combined with data from other FanFlowy artists, to:

  • create and target advertising audiences on platforms such as Meta (Facebook and Instagram), including audiences for other FanFlowy artists, Make Our Music and FanFlowy;

  • measure and improve the Services; and

  • send fans messages about Make Our Music, FanFlowy and other artists, where the fan has agreed to receive them. This right continues after an artist cancels. The Company does not sell fan data. Artists agree to use FanFlowy signup forms and lead forms that show the disclosure in the Privacy Policy.

7. Content and Intellectual Property

Artists keep ownership of their music, images and other content. Artists give us a non-exclusive license to host, show and send that content only to operate the Services. FanFlowy software, design, text and logos belong to the Company. Do not copy or reuse them without our written permission.

8. Fees and Billing

Paid plans are billed monthly and renew automatically until you cancel. You can cancel at any time. Cancellation stops future charges. We do not give refunds or credits for partial months or unused time, unless the law requires it or we agree in writing.

9. Third-Party Services

FanFlowy uses third-party services to operate, including email delivery, text delivery, payment processing and hosting. Your use of features that connect to third parties (for example Meta lead forms, Spotify or payment processors) is also subject to their terms.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available." We do not guarantee availability, performance, delivery or inbox placement of any message, or any number of fans, streams, sales or other results.

11. Limitation of Liability

To the fullest extent the law allows, the Company is not liable for direct, indirect, incidental or consequential damages from your use of, or inability to use, the Services. This includes message delivery problems, data loss and system errors. Our total liability will not exceed the fees you paid us in the 3 months before the claim.

12. Indemnity

Artists agree to defend and hold the Company harmless from claims that come from their content, their messages, or their breach of these Terms or of the law.

13. Termination

We can suspend or end access to the Services at any time, without notice, if you break these Terms or harm the Services, other artists, fans or our sending reputation. Artists can cancel at any time.

14. Governing Law

The laws of the State of California, USA, govern these Terms, without regard to conflict-of-law rules. Any dispute goes to the state or federal courts in San Diego County, California.

15. Contact

D&d Company, dba Make Our Music
1940 Garnet Avenue, Suite 240
San Diego, CA 92109
[email protected]