Last Updated: 10/11/24
FanFlowy ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you opt in to receive SMS communications from us.
1. Information Collection
We collect information when you opt in to receive SMS communications, including your mobile phone number and any other details you voluntarily provide. This information is used solely to provide you with the service you have requested, such as SMS updates, notifications, and customer support.
2. Use of Information
We use the information collected for the following purposes:
To provide the SMS services you have subscribed to.
To send you notifications and updates that are part of the program.
To support and improve our services.
We may use subcontractors in support services, such as customer service, to deliver these services effectively. However, we will not share your mobile information with any other entities for marketing or promotional purposes.
3. No Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We take the security of your information seriously. We implement appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers and encrypted communication channels to safeguard your data.
5. Opt-Out and Data Retention
You have the right to opt out of receiving SMS messages at any time by replying “STOP” to the shortcode you are receiving messages from. Upon unsubscribing, your information will be securely retained as required for record-keeping and compliance purposes, but it will not be used for any further communication.
6. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit information from children. If you are under 13, please do not provide any information to us.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]
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For more information on our terms of service, please refer to our Terms and Conditions https://fanflowy.com/terms-conditons.